However, they need to be installed by a competent person. It is therefore the simplest chatbots that will interest us, and above all, interest you. Which chatbot is right for you? Currently, there are a number of tools capable of generating chatbots very easily. Your choice will be determined by your needs, depending on your activity and the use you want to make of it. To do this, first define your strategy: Determine how the chatbot can be useful to you: is it to relay customer service, to inform, to manage orders or to.
Make a purchase? Choose the right channel to set up your chatbot: website, SMS, social networks, messaging apps. Choose the platform best suited to your needs and fax list your audience: Messenger, Twitter, Skype, Slack, Telegram, Viber, etc. To help you in your search for the ideal chatbot, some sites, like Bot Stash , list the tools to create bots according to their categories and functionalities. Which tools for which channel? The goal is not to list all the tools available for each platform, but rather to identify those that are most relevant according to the platforms most used in France.
There is also a focus on consumer instant messaging applications rather than enterprise messaging applications for internal use. Messenger: One of the most popular tools for creating your chatbot on Messenger is Chatfuel . It is a very intuitive and easy to use free tool. It is, in fact, possible to set up a chatbot in 10 minutes thanks to a sleek interface that guides you through each step. You can create your bot entirely or just customize predefined bots.